Posted on July 30, 2008

Outsourcing Church

My last suggestions weren’t radical enough. The only pushback was Dave’s comment, “I guess the only one in your list I immediately balked at was the customization idea and the outsourcing idea, I could be reading it wrong, but it seems to demean the Church experience rather than enhance it.”

Economics teaches us that everyone benefits when people specialize. If I focus on sermons and the Beatles focus on songwriting, at the end of the year we write a large number of sermons and songs, some of which are good. If the Beatles and I don’t specialize, but try to do a little of both, we wind up with less total sermons and songs, and fewer of high quality. (On a side note, it’s oddly fun to write “the Beatles and I”.)

I’m not trying to demean the church. We already outsource. We let the preacher handle the sermons, the secretary handle the bulletin, the custodian handle the building. Sometimes we let talented volunteers step up: painters, carpenters, etc. But what if we didn’t limit ourselves to just church members, or local businesses?

What if you outsourced the sermon via the net? I know a lot of churches that can’t afford a full time minister. What would that even look like? I can’t imagine an aging country church gathering in the old building, watching a TV screen. Is there a situation where it would work? A strictly on-line church, maybe?

What if you outsourced the youth ministry? The majority of churches can’t pay a youth minister. Some churches already collaborate on youth events, but it would take an amazing amount of trust to send our kids to some other church for teaching. What if they never came back? What if they didn’t turn out like us? Is fear the only thing holding us back? Are we building God’s kingdom, or just protecting our institution?

What if you outsourced the book-keeping? I know way too many churches have no clue who their members are because their records are not up to date. A secondary advantage of outsourcing is that the specialists enforce appropriate standards. If we outsourced our financials, I bet those companies would require us to adopt some best practices to prevent fraud if for no other reason than to protect themselves from liability.

Are there some things that could never be outsourced? The sermon seems like a tough one in most contexts. The sacraments too, since by definition they’re live, in-person, experiences. No reason we all have to be in one room for board meetings. No reason we have to rely only on church members to do the administrative grunt work work of the church, especially if others can do it better. No reason that we all have to be in the same room to learn, or make friends. But the real work of the church (visiting the sick and the prisoner, serving the poor and the outcast , communal worship) cannot be digitized because we are not spiritual souls knocking around in a physical shell. I love my digital communities, but sometimes I need a hug.

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